Frequently asked questions

Browse or search for what you need, add it to your cart, then check out. You'll confirm your delivery details and pay before the order is placed.

You can browse freely. You'll sign in or register when you check out so we can confirm your delivery details and let you track your orders.

Use Track Order and enter your order number, or open it under Account → Orders to see its latest status.

Contact support as soon as you can. Orders that haven't been dispatched yet can usually be changed or cancelled.

We deliver across all 10 districts of Lesotho, and we're always expanding our coverage.

Delivery is calculated from your district and the seller, and shown clearly at checkout before you pay.

Delivery times depend on the seller and your district. The estimate for your order is shown at checkout.

You can pay with M-PESA or offline payment. The available options are shown at checkout.

Payments are processed securely, and your order is only placed once your payment is confirmed.

Contact support and we'll help you arrange a return or refund. Please get in touch as soon as you notice the problem.

Approved refunds are returned to your original payment method. Our support team will guide you through the steps.

E-manthus is a marketplace where you can shop products and connect with skilled service providers across Lesotho — all in one place, with delivery to all 10 districts.

Post your job describing the service you need, your location and any details. Once suitable matches are found, you can review provider profiles — qualifications, ratings and reviews — and choose who to work with.

Payments are handled securely through the method listed on the provider's profile. You pay once the job is completed to your satisfaction.

Our support team can help with any questions, concerns or technical issues. Reach us via the email and phone on our Contact page.

Open your store and start listing products — it's free to join, and you only pay a commission when you make a sale. Learn more about selling.

Sign up as a provider, complete your profile with your experience, qualifications and offerings, and pass our verification to start connecting with clients.